Netflix is a famous app for streaming that gives its users a great variety of TV shows and movies to select from. This app can be accessed on different devices, mobiles, and laptops. While Netflix is a stable platform, in some instances, there can be issues accessing it. What to do if you face the M7121-1331-P7 error code? Here is why this error occurs and what you can do to solve it.
Causes of the Netflix Error Code: M7121-1331
If you are witnessing this error while using Netflix, these are some possible reasons.
- You are using a browser that doesn’t support Netflix.
- Netflix’s server may not be working.
- There could be a possible internal outage in Netflix’s server.
- You have not removed cookies, cache, and browsing history from the device. These may obstruct or interfere when you’re running Netflix.
- You may be streaming Netflix using a network that is public.
- The HTML 5 may not be enabled on your browser.
- Google Chrome extensions may be causing hindrances.
- Your browser either be damaged or its installation files, missing.
- Your internet browser may not be up to date.
How to solve Netflix Error Code: M7121-1331 – 4 Easy Fixes
This isn’t a very serious issue and using a few simple methods given below, you can resolve this error easily. Sometimes this error can occur because of having cache in your browser data, or sometimes the servers may be down in your location. Try the methods below to resolve this Netflix error.
1. Check the Server of Netflix
In most of the cases, this error occurs when the Netflix server is down. While this is often rare as this platform is one of the most popular streaming platform with premium features, it does happen. To check if the Netflix server is down, contact the Netlfix Help Center. When in the Netflix Help Center.
- If a triangle with an exclamation mark is present, the server isn’t working.
- If the big tick icon is there, your Netflix is working and the server isn’t down.
So, if Netflix server isn’t the issue, you should try other solutions to resolve the error code, like the ones given below.
2. Check if our Browser is Supported or Not
To use Netflix on a certain browser, you need to ensure that the requirements are met. Some browsers don’t meet the necessary requirements, resulting in this error code. You need to have version 64 of Google Chrome or later on Windows 7 or above, and Mac version OS X10.9 or higher. With Microsoft Edge, you will need to have Windows 10.
Either way, you need to ensure that your web browser is up to date. You need to have HTML 5 enabled in the browser you’re using. HTML 5 is the most updated markup language used by all streaming platforms. If you don’t have HTML 5 in your browser, you’d need to change the browser or update it.
3. Turn the Extensions Off
Extensions are programs that you can install on your browser and you can modify them as needed. Most users use these extensions today for blocking ads. These extensions can be the reason this Netflix error appears. So, by disabling these extensions one by one, you can see which one is hindering your streaming. To disable them, follow the steps below.
- First, go to the chrome;//extensions
- Here you can check the extensions. Turn them off unless they are chrome’s official extensions.
- Then refresh the Netflix tab and see if it is working.
This should make your Netflix work, so you can stream your favorite movies and shows.
4. Reinstall or Update the Web Browser
You can see whether you’re using the latest browser version. Otherwise, try uninstalling the browser and installing it again. This should help in resolving the problem. Follow the steps below to uninstall the browser and install it again and enjoy the internet.
- Go to the control panel.
- Search for the browser you want to uninstall.
- Once found, click on the uninstall button to uninstall it.
Once uninstalled, install the browser again and open Netflix on it. This should resolve the error code.
Even with Netflix Error Code: M7121-1331 not being a very big issue, it can disturb your entire experience of using Netflix, so you’d want to find a quick solution to the problem to enjoy streaming again. We hope the methods above will help you in finding a solution to the Netflix Error Code: M7121-1331.